FAQ

Frequently Asked Questions

If you can’t find the answer to your question here just get in touch!

We’re based in Christchurch New Zealand but can ship anywhere within New Zealand currently! If you’re outside of New Zealand get in touch and we can arrange something on a case by case basis.

We strive to only deliver the best quality models printed using an FDM printer at a quality of 120 microns. Any damage to a model during printing or preparation means we don’t ship it! (Unless you want it included for free with the perfect one!)

It’s possible to paint directly onto our models but you’ll get a better finish if you prime them first. You can find out more about how to prepare and paint a 3D Printed model here 

To help ensure our cheap prices most models will require some light touching up when they arrive to remove the occasional print mark. You can do this easily with a small file or sand paper. 

We can ship our models world wide with cost determined on a case by case basis or in New Zealand at a fixed rate. We also have the option of free pickups within Christchurch New Zealand.

This fixed cost means we’re able to package and deliver the models safely and quickly straight to your door anywhere in the country! For most centers it’s only $6.50 for shipping while if you’re at a Rural Address it’s $10.50.

We only print and sell models that we’re licensed to. This means we’re directly in touch with the original creators if anything goes wrong with the model file or if any changes need to be made. For custom print jobs we request that you also have the rights to print the model you’re requesting and that it hasn’t been acquired through illegal means.

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